Navigating LTO Tape Backup Changes in Malta: Your Guide to the Overland Tandberg & Actidata Transition (March 2025 Update)

LTO Support Structure in Malta: Sirap and Actidata

Effective February 2025, Sirap has been appointed the official dedicated partner for Actidata in Malta. This provides clients in Malta with a local resource for Actidata’s LTO tape backup solutions. Sirap serves as the primary point of contact for sales, implementation, and support related to Actidata products in Malta. Our team is trained on Actidata solutions.

Sirap offers the following services for Actidata LTO solutions in Malta:

• Consultation & Needs Assessment: Analysis of backup and archiving requirements to identify suitable Actidata products.
• Implementation & Integration: Setup and integration of Actidata hardware into client IT environments.
• Local Technical Support: First-line technical support, troubleshooting, and diagnostics for Actidata equipment based in Malta.
• RMA Facilitation: Management of the Return Merchandise Authorization (RMA) process with Actidata if required.
• Ongoing Maintenance & Advice: Support for system operation and guidance on data protection practices.

While direct contact details for Actidata’s main offices in Germany (+49 (0) 2 31/96 36 32 – 0 | info(at)actidata.com) and Poland (+48 (0) 12 446 60 08 | Sales(at)actidata-storage.com) are provided for reference, clients in Malta are advised to contact Sirap for inquiries regarding Actidata LTO solutions and support for the most efficient handling.

Considerations for Existing Overland Tandberg LTO Users

Users of existing Overland Tandberg LTO equipment should note the following:

1. Compatibility: LTO standards generally ensure interoperability between tapes and drives from different manufacturers. Compatibility of specific library or autoloader models may require verification.
2. Support for Tandberg Hardware: Actidata’s primary support focus is on its own product lines. Comprehensive support or warranty fulfillment for legacy Overland Tandberg equipment through Actidata is unlikely.
3. Alternative Support Options: Other vendors, such as MagStor, have indicated offerings for transition services and support aimed at former Overland Tandberg customers. This may be a relevant option for users requiring continued support for existing Tandberg hardware.
4. Strategic Planning: This market change presents an opportunity to review current backup infrastructure and future requirements. Sirap can assist in evaluating options, including potential migration to Actidata solutions or assessing support for existing hardware.

Leveraging the Sirap-Actidata Partnership

Maltese LTO users are advised to engage with Sirap, their dedicated local Actidata partner since February 2025. This partnership provides direct access to specialized knowledge of Actidata’s LTO portfolio combined with an understanding of local requirements and IT environments. Engaging with Sirap offers the primary benefit of streamlined, expert local support for navigating the current LTO market transition and planning future strategies. We recommend contacting Sirap to:

• Review your current LTO infrastructure and discuss the implications of the market changes within the context of available local support.
• Assess how Actidata’s LTO solutions, supplied and supported locally by Sirap, can effectively meet your organization’s evolving data protection, retention, and compliance needs.
• Develop a strategic plan for your backup infrastructure, leveraging Sirap’s capabilities in consultation, implementation, integration, and ongoing local support for the full Actidata LTO product range.

Enhanced LTO Support in Malta through Sirap & Actidata

The establishment of the dedicated partnership between Sirap and Actidata, effective February 2025, is the key development for LTO tape backup users in Malta following Overland Tandberg’s European LTO market exit. This collaboration ensures Maltese businesses have consistent and reliable local access to Actidata’s comprehensive range of LTO solutions.

The primary benefit for clients is the provision of expert local support and services directly through Sirap. This includes professional consultation tailored to Maltese business needs, efficient sales and implementation processes, accessible first-line technical assistance based in Malta, and streamlined RMA handling. This structure simplifies the procurement and maintenance of advanced LTO technology and ensures knowledgeable support that understands the local context. Sirap is now the central point of contact for all Actidata LTO requirements in Malta, enhancing the stability, reliability, and accessibility of support for critical data backup infrastructure for organizations across the island.